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Author Topic: Jin can't get part  (Read 673 times)

Randy Tucker

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Jin can't get part
« on: July 22, 2021, 08:39:11 pm »
I ordered a connecting rod for my M14 mini gas engine. The small end pin came out while it was running and bent it bad. I ordered it and paid for it on April 11. Still haven't gotten it. Have emailed him from here and from his website several times with no reply. Has anyone else had problems getting stuff from him? Also had problems with ignition on this same engine when it was new. Couldn't get him to send another ignition so I had to order off Banggood. I have several of his engines and was planning to buy some others from him, but after this I'm not sure I want to buy anything else from him.

Raphael

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Re: Jin can't get part
« Reply #1 on: July 23, 2021, 01:39:39 am »
Bonjour Randy,

I also bought a lot from Jin. I am sorry to read your bad experience because on my side, I have never had any problem with him when I asked him spare parts for a broken water level for example and he always answers to my messages when i ask him a question.

I must specify that I had bought the boiler directly from him without going through an intermediary.
Raphaël, Membre du Modèle Yacht Club de Paris : http://mycparis.fr/
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Randy Tucker

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Re: Jin can't get part
« Reply #2 on: July 23, 2021, 07:14:27 am »
I also have bought direct from him or from him on Ebay. I have 6 of his engine and very pleased with all of them. Never had a problem with him till now. Was thinking of ordering a couple more from him but don't know if I will now. The only reason I bought the ignition from Banggood was I couldn't get in touch with him.

JinMachine

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Re: Jin can't get part
« Reply #3 on: July 24, 2021, 01:35:37 am »
I ordered a connecting rod for my M14 mini gas engine. The small end pin came out while it was running and bent it bad. I ordered it and paid for it on April 11. Still haven't gotten it. Have emailed him from here and from his website several times with no reply. Has anyone else had problems getting stuff from him? Also had problems with ignition on this same engine when it was new. Couldn't get him to send another ignition so I had to order off Banggood. I have several of his engines and was planning to buy some others from him, but after this I'm not sure I want to buy anything else from him.
Hi, I am sorry to hear these, about the link, we have handled and sent it, but the problem of logistics has not received this. We have no way to control. You can contact us. JIN

Randy Tucker

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Re: Jin can't get part
« Reply #4 on: July 25, 2021, 10:09:22 am »
Hi Jin, if the problem is logistics it has probably been lost. This was ordered April 11 over 3 months ago. I bought one of your m19 engines after I ordered part. Got it in just about 3 weeks no problem. Could you please send me another connecting rod (link)?

RedRyder

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Re: Jin can't get part
« Reply #5 on: July 27, 2021, 07:03:24 am »
Hi Jin, If you will have a problem sending Randy's part, could you place it in the box with my M18 and I will get it to him with local mail.

Gil

Randy Tucker

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Re: Jin can't get part
« Reply #6 on: July 27, 2021, 07:08:43 am »
Jin if you are sending something to Gil you can add it in with his stuff. That will be fine. Thanks Gil.

RedRyder

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Re: Jin can't get part
« Reply #7 on: July 27, 2021, 07:15:08 am »
Hi Randy, sorry to say he has just replied to my email and my box is already sent. I was a day too late with this request.

Randy Tucker

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Re: Jin can't get part
« Reply #8 on: July 27, 2021, 04:44:23 pm »
Jin contacted me and is sending another part. Thank you Jin. Look forward to getting it and putting the engine back running. 

RedRyder

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Re: Jin can't get part
« Reply #9 on: July 30, 2021, 08:15:45 pm »
Thanks for the update, Randy. Please let us know when you receive it.

Gil

rcquad

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Re: Jin can't get part
« Reply #10 on: August 22, 2021, 05:07:57 pm »
Jins a top notch seller with quality items, in this of time with things that are going on in the world  hes probably doing the best he can with shipping-Covid-Delta Variant etc., so give him a little slack I am sure he will make it right, he has to me and others I am sure, Revern Ike

Randy Tucker

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Re: Jin can't get part
« Reply #11 on: August 28, 2021, 09:38:45 pm »
Finally received parts. The second one he sent made it here. Still haven't see anything from the first one he sent. Thank you Jin for taking care of this issue.