I live near tormach in Waunakee WI, and know a few people with their machines, and even know a guy who works there. Excellent support and the software seems to be really exceptional. That said I didnt have that kind of cash and I am just setting up my shop, so I picked up a 500$ enco knee mill and added a TouchDRO system. Had been running it on a 120v single phase to 220v 3 phase vfd, but have since set up a Rotary Phase converter because my new old lathe cannot use a vfd. Lathe is a leblonde 15x54 bought on surplus for a song, and admittedly is way too much machine for my 1700sqrft house basement haha.