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A few weeks ago, my E-mail account got hacked & has caused me an enormous amount of trouble thus far, this thief had also got into my E-bay account & set up a sale of 3 identical items & it appears he actually sold them & received the money & then closed the receiving "Citi-bank" account quickly after receiving the funds, this person wiped out my full E-mail account (1st hint I got of something wrong) it took me days to get back in charge of my E-mail account & longer to Get E-bay to put me back in charge of that account as they had a catch-22 of wanting to verify my phone # (which the thief had changed) against my e-mail account (which the thief had also changed my password) so I had no access to either for a while. I had many calls to E-bay actually talking to a real person several times & they acted like they understood & all charges would be removed & no Neg feedback would be allowed, as you can imagine when I got back in control of my E-bay account I had several messages from the "buyers' wanting to know where there items were. since E-bay could not collect the funds from the original payout account, they (E-bay) have now decided to come after my credit card to the tune of $3,271.41. we noticed the pending charge & have since called Chase & closed this card out & awaiting another one 5-7 days. this thief also tried to take over my Amazon account (unsuccessfully so far) & tried to open an Instagram account & a tinder account under my name.
it looks probable that I will lose my E-bay account & 23 years of history & feedback through them.



message from E-bay...

We refunded the buyer
eBay refunded the buyer and closed the case

Hi ,

We’re writing to let you know about a case that was opened for a recent order. Because your account was compromised when the order was placed, we refunded the buyer US $2,500.00 and closed the case.
This case will not affect your seller performance, and we’ll remove any feedback that was posted for this item.
See case details

shure UlXD4Q Quad Wireless Receiver Package H50 534-598 MHZ.
Order number: 27-10613-08...
Buyer:
knowlesvideo

Quantity: 1
Case #: 5324532...
Case opened: Oct 8, 2023
Case closed: Oct 14, 2023
Email reference id: 
We don't check this mailbox, so please don't reply to this message. If you have a question, go to Help & Contact.
eBay sent this message to Bruce Schwering (bruceang). Learn more about account protection. eBay is committed to your privacy. Learn more about our privacy notice and user agreement.
©1995-2023, eBay Inc. 2025 Hamilton Avenue, San Jose, CA 95125

Last email from E-bay saying they were now charging MY credit card...

 



There was a charge to your account
Hi Bruce,
We’re just confirming that your credit card ending in 0847 has been charged for $3,271.41.
As a reminder, you can always update your payment preferences to use a different payment method in future.
Check your summary

If you have any questions or concerns, just get in touch. We’re here to help.

Thanks for being part of the eBay community.

Ebay decided to add $771.41 to the $2500 charge....I guess for they're pain & suffering,  And so it goes...

Bruce, so sorry to hear you have been had by some scumbag.  Hope in the end you are made whole again.

Rog

Bruce, so sorry to hear you have been had by some scumbag.  Hope in the end you are made whole again.

Rog

Thanks Rog. I am hopeful I can come out of this unscathed, but doubtful,  as ebay's been taken for some money & it's quite apparent they want it back...doesn't matter who from.

The extra 771 notice was quite possibly a fake perpetrated by the same thief or a new one to get you to log in and give them all your info again.

These scammers are just plain beneath contempt nasty. 

Gil

Despite my contacting my credit card Co. On Saturday, Ebay was able to push the charge through on Monday, Ebay has been most difficult to deal with, it took me 4 days to get my account set back in my name and that was only by pure insistence & dogged determination & fortunately getting someone @ Ebay to do that for me, they looked at me as the criminal.
On a bit of a happy note I seem to have finally gotten a sympathetic lady that told me today that this should have been escalated to the fraud department and should not have gone this long before this happened.
Soooo....we'll see what happens, I have an email from Ebay from awhile back saying this was not my fault and would be handled, but they pressed on with stealing from me anyway, litigation might be in order. ( but I hope not) do I hear institute for justice ?

Holding a good thought for you here Bruce!

This sort of thing could well happen to any of us at any time!!!

Thanks Danial
having looked around on youtube on this sort of topic I have really had my eyes opened that E-bay definitely can't be trusted. & I have known for years that they are very "Pro" buyer; they will lean that way almost every time & unfortunately people are getting less trustworthy all the time. even if this all goes my way....I will never trust them again to do the right thing.

They don't have the nickname "Evil-bay" for nothing.