It is interesting to observe that even in your country, in the US, the postal and parcel service is getting worse and worse. Here in Germany, the quality of delivery and the delivery time are also getting worse and worse, although the statements and the advertising of the delivery companies tell us the opposite. However, it's not (yet) as bad here as it is in the US. But the big companies have shown us time and again in recent years that they are capable of improvement😂. Perhaps the whole thing also has something to do with the staff. First of all, there is a shortage in the management of the postal companies and then there is a shortage of delivery staff. If the delivery staff were paid an appropriate salary, then more people would try to get a job as a delivery person again. In our case, however, they save on the salaries of the delivery staff in order to pay out the money they save to the shareholders. But what happens when the companies no longer earn anything?
I'm afraid I can't judge that because I earn less money than the bosses of the postal companies and as a result also have a much smaller head.😂